Wine Legacy at 80 Newtown Plaza, Plainview, New York.

An utterly abysmal experience with this company. I buy a lot of wine from many places around the US and this is the worst ever experience by miles. I ordered two bottles of a very specific vintage and plot - the wine that was delivered was wrong vintage and plot. I immediately called to report this and was met with ridiculous statements such as "the wine we have delivered is actually better, so you should be happy" - absolutely not true and any serious wine shop should never assume that a buyer should be grateful for an unauthorized substitution!! Reluctantly, Mike agreed that they would try to locate the actual wine I ordered and they would send a courier to collect the wine. 5 MONTHS LATER..... I have called once every 2 weeks to follow up, left repeated voicemails, sent emails to the contact email address on the website and nothing has been done. The wine is still waiting to be collected. Totally unacceptable.